Essential Negotiation Skills

Negotiation skills are often overlooked as the domain of sales people but it is vitally important that the rules and tools and techniques of negotiation are understood if you want to secure mutually beneficial outcomes.  Negotiation is about a two (or more) way bargaining process that seeks to gain mutually beneficial outcomes and by understanding what makes a successful negotiation many difficulties can be avoided in the workplace and relationships improved.

The module examines the following areas:

•          The rules of negotiation

•          Understanding power in negotiation

•          What makes a great deal?

•          Common mistakes

•          Negotiation strategies

•          Using questions

•          Building trust

•          Creating options

What you will get from this workshop:

This workshop will help you negotiate better and secure better outcomes by using some easy to apply rules and practical tools and techniques.  The tools and techniques will give you greater confidence when negotiating and help you avoid some of the common mistakes that people make that if they are not prepared.  This workshop is highly interactive and will demonstrate the use of these tools and techniques and show how outcomes can be improved in many different situations.

Models Used:

•          PIN triangle

        •          BATNA